FAQs
Store our sweets in a cool, dry place away from direct sunlight. For best taste and freshness, consume within the date mentioned on the package. Refrigeration is recommended for certain items during summer months.
Once your order ships, you'll receive a tracking number via email, SMS and What's App. You can track your package in real-time using this number on our website or the courier's tracking page.
Shipping & Returns
We offer standard and express shipping across India. Standard delivery takes 3-5 business days, while express delivery arrives within 1-2 business days. Free shipping is available on orders above ₹700/-.
Delivery time depends on Courier Partner
Yes, you can change your delivery address within 2 hours of placing your order. Please contact our customer service team immediately. Once the order is dispatched, address changes are not possible.
We accept returns within 7 days of delivery for unopened products. Due to the nature of our sweets, opened items cannot be returned for hygiene reasons. Please contact our customer service team to initiate a return.
Refunds are processed within 5-7 business days after we receive your returned item. The amount will be credited to your original payment method. You'll receive a confirmation email once the refund is processed.
No, we do not offer product exchanges.
If the return is due to our error (wrong item, damaged product), we'll cover the return shipping costs. For other returns, customers are responsible for return shipping fees.
Most Asking Questions
Store our sweets in a cool, dry place away from direct sunlight. For best taste and freshness, consume within the date mentioned on the package. Refrigeration is recommended for certain items during summer months.
Yes! We offerpremium gift packagingperfect for festivals and special occasions. You can select gift packaging options during checkout or contact us for custom requirements and bulk orders.
We offer a variety of sweets including sugar-free options. Each product page lists detailed ingredients. Please check the product description or contact us if you have specific dietary concerns or allergies.
Absolutely! We specialize in bulk orders for weddings, festivals, and corporate events. Contact our team at least 7 days in advance for custom quotes and special packaging options.
We accept all major credit/debit cards, UPI, net banking, and popular digital wallets. All transactions are secured with industry-standard encryption for your safety.
