Refund policy

Refund and Return Policy

Due to the nature of perishable food products, we do not accept returns once the order has been delivered.

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1. No Return Policy

• All products are non-returnable as they are perishable items.

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2. Damaged or Spoiled Products

If you receive a damaged, spoiled, or incorrect product, you must raise a request within 24 hours of delivery for a refund, replacement, or exchange.

Conditions:

• Requests must be raised within 24 hours of delivery.

• Clear images/videos of the product and packaging are mandatory.

• Requests after 24 hours will not be considered.

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3. Refund Policy

• Refund requests must be raised within 24 hours of delivery.

• Once the request is verified and approved, the refund will be processed.

• The refunded amount will be credited to the original payment method within 5–7 business days.

• Shipping charges, if applicable, are non-refundable.

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4. Replacement or Exchange Policy

• Replacement or exchange requests must be raised within 24 hours of delivery.

• After verification, the replacement or exchange will be processed.

• Replacement or exchanged products will be delivered within 3–5 business days.

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5. How to Raise a Request

Please contact us with your Order ID and product images/videos:

📧 Email: vanisweetsofficial@gmail.com

📞 Phone: 9090222444

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6. Final Decision

All refund, replacement, or exchange requests are subject to verification. The company reserves the right to approve or reject any request.